Regular sump pumps: silent killers.

They lurk in the basements of unsuspecting homeowners, burrowed in the foundation, feeding on excess groundwater that would flood your house. They're silent beasts (you might not even know you have one), except when they produce a varied assortment of growls and thumps. They're also unpredictable, waiting months or years to strike. They can't be reasoned with.

They cause an average of $30,000 in damage to a home.

Our family had a sump attack. Our neighbours had a sump attack.

So we built the SafeSump.

The SafeSump is, well, just that.

It's a safer sump pump, designed with the express purpose of making the most fail-resistant pump ever.

How is it better than a standard sump pump? Let us count the ways:

 
  • WiFi connection. Automagically emails you if there's any problem, and constantly updates a free, incredibly secure cloud control panel you can view from anywhere.
  • Failsafe emails. Situation: power's gone out. There's no internet. You're on vacation. Normal pump: your house floods. End of line. SafeSump: a remote server detects that your SafeSump has gone offline and alerts you and a plumber. Your SafeSump's battery backup holds the fort until help arrives.
  • Ultrasonic water level sensor. Normal sump pumps have floating switches that just turn the pump on and off. The floats on ours kept sinking. We use a water level sensor that uses sound to detect the water height. Sound can't sink. Oh, and our sensor can detect the water flow rate too.
  • Continuously variable pump speed.  Most sump pumps just turn on every 5 minutes or so at full speed, then shut off. This makes a huge amount of noise, sucks more power, and can allow water to freeze in the pipes. Instead, we use a DC motor with speed control. In normal conditions, the pump never even cycles; using information from the sensor, it runs continuously at the lowest possible speed to keep your water level constant.
  • Two redundant pumps and controllers. No more pump failure anxiety. If the primary pump fails, the backup is automatically engaged, and you can replace the primary at your leisure.
  • Unhackable "air-gapped" backup co-processor. We know: that's a dubiously bold claim. But we're serious. It's a little worrying to connect a device that can flood your house up to the internet, where anyone can try and break it. That's why we integrated a security co-processor directly into the board. This chip has no internet connection, and can't be reprogrammed. If it detects anything at all odd, it takes over from the primary computer and starts beeping. It's completely independent from the rest of the circuitry, even to the point of having its own power supply. 
  • Battery backup controller and charger. Power failure? No problem. Connect a standard car battery to the SafeSump and get roughly 15 hours on battery backup.*
 

But wait, isn't it a bad idea to connect something that can flood your house up to the internet?

Doesn't that open up opportunities for hacking?

Nope. Here's why:

We've taken security really. really seriously. Everything about this device, from the server to the pump to the WiFi connection, has been thought over for hundreds of hours to ensure that no loophole goes unchecked. But enough talk, here's how we made the the SafeSump  unhackable, from the hardware to the software.

  • Trust nobody, not even your own processor. The SafeSump controller has not one, but two computers built in. One handles almost everything; internet, primary pump speed, ultrasonic sensing, battery charging, and more; it can also be remotely upgraded with new features and firmware. The other one is a factory pre-programmed "security coprocessor". It acts as a gatekeeper, limiting permission to the backup pump to the primary processor, and monitoring an emergency water level override switch. It can overrule the primary processor at any time.

  • Securely encrypted transmissions. Everything that is transferred to or from the SafeSump, from settings to email alerts to firmware upgrades are secured with industry standard encryption.

Why are we telling you all of this?

Because we don't rely on obscurity for our security.

 

 

CIMG50942.jpg

Coming soon!